A bachelor's degree in a specific area with an understanding of business principles and training experience is needed. Works with technical team to translate scientific concepts into understandable tools/instruction, Work closely with the Shared Health Training Liaison to ensure the Training Liaison/team meets each customer’s expectations as is relates to training, education, audit and systems, Supervise, develop and evaluate a diverse, complex, staff of professional personnel who are responsible for educating customer’s Care Coordination staff, and internal Shared Health staff, regarding all facets of an LTSS program, Directly interface with multiple divisions & internal audiences to ensure business and systems requirements are completed, development occurs as per business requirements, user acceptance testing is conducted, and feed-back loops for defects and enhancements are established, Plan, develop, and educate training staff and self to implement a training program that supports new and improved education practices within managed care, LTSS, and IDD, Oversee training staff in multiple states, as needed, supporting many training programs simultaneously, Proactively identify, develop and support implementation of process improvements, Responsible for all operational and clinical education training and documentation processes including curriculum development, training business development, instruction delivery and training course administrations, Manages training staff that are accountable to review the quality of work produced by areas identified for accuracy audits, 5 years of operational experience required; specifically in training preferred, 3 years’ proven leadership experience required, Demonstrated ability to manage multiple assignments simultaneously and achieve associated goals for the projects, Must have the proven ability to develop, implement and manage an effective training program that provides a highly skilled and fully competent staff, Working knowledge of NCQA, URAC, EQRO, CAHPS, HEDIS and other survey and performance outcomes, methods and reporting, Proven independence, organizational skills, communication, professional interaction and human relation skills, as well as analytical skills required, Strong analytical and decision making abilities, The ability to simplify complex technical information is required, The position must possess a solid understanding of the health care industry and available technology to maintain high standards, Proficient in Microsoft Office (Outlook, Word, Excel,PowerPoint, and Visio). Ensures that staff receives regular constructive performance feedback, prompt resolution of problems, and time and opportunity to grow professionally, Serves as a coach and mentor for staff across the organization, consistently demonstrating best practices in performance management, Oversees the development of or develops his/herself program procedures, templates, forms, manuals and web pages and ensures compliance to overall corporate policies and standard procedures, Pilots new ideas, tools, and resources with internal clients in an effort to stay abreast of advancements in the training and organizational development fields, Interprets training fund policy in support of home office and field office utilization and approval, As needed, reviews home office and field office training fund requests for final TDD approval, Understands and can oversee the completion of all department level reporting, Actively participates in new business activities, including proposal teams, in major line roles including technical writer and czar as well as providing technical input related to training and development, Designs and delivers team development sessions and mentors junior department staff in designing and delivering these sessions, As needed, provides technical support to projects in the areas of needs assessment, training plan development, and training evaluation reports, Reviews Quality Management System documents owned by the department for periodic updating and accuracy, Manages relationships with training providers and vendors, as needed, including negotiating, drafting and reviewing subcontracts or other technical documents, Provides guidance as requested for high profile or unique teambuilding strategies, performance improvement strategies, and group workshop needs for both home office and field office clients, Serves as training representative on priority corporate change management initiatives or other critical initiative teams, developing the training plan associated with the change and supporting best practices in change management, Provides organizational, planning, and management support to the department, Recognizes principles and practices of organizational development and is able to identify opportunities to apply them, Maintains and expands technical knowledge in instructional design and training delivery by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies and Chemonics practice networks, As Training & Development and HR Department representative, communicates and acts strategically and responsibly based on position of department vis-à-vis the company’s work and its mission, culture, values, and practices, Attracts, recruits, and recommends hiring of new staff that fit the profile of the Chemonics professional, Seeks out professional development opportunities for him/herself, Minimum 4 years of management and/or technically relevant work experience preferred, Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training courses, and effective meetings, Experience in developing curriculum materials, Ability to provide guidance to staff on training coordination and management, Willingness to work overseas for up to 4-8 weeks per year and to consider long-term overseas assignments; experience living or working in developing countries preferred, Conduct annual training and development needs assessments, Design and develop training and skill-building programs and courses utilizing a variety of instructional methodologies, techniques, and delivery media, Use instructional-systems design model to ensure effective training, Implement completed training products, including ensuring course materials are available for launch, communicating with stakeholders, providing support following program launch, Facilitate training programs to large and small groups when not utilizing external training services, Develop methods for evaluation of program effectiveness and lead evaluation and continuous improvement processes, Test and assess participant progress utilizing methods to communicate results and concerns to appropriate leadership, Modify organizational programs based upon evaluation data and make recommendations to management, Collaborate with business leaders and subject matter experts to develop content, set priorities, establish training schedules, develop/maintain tracking system for training results and achievements, and conduct cost/benefit/needs analyses, Maintain relationships with vendors and stakeholders relevant to the position and educational functions of the organizations, Operate as primary point of contact to educational institutions and other sources with organizational affiliation, Serve as administrator for third-party certification programs for employee development, including proctoring exams, registering participants, ordering materials, and providing curriculum guidance, Administer and maintain software solutions such as learning management systems and departmental intranet, Manage the tracking of training and development opportunities, compile relevant reports and make presentations to management at all levels of the organization, Working with clients to conducting performance/training needs analysis, Partnering with internal groups and external partners to develop and execute training programs, Managing and delivering high quality learning solutions globally, 15% Travel (Domestic and/or International), Develops, implements and supports systems to ensure compliant state-of-the-art training programs, Implements organizational excellence strategies and supports organization development strategy and interventions, Manages Technical Training initiatives to improve technical knowledge on processes/equipment/products, Apply knowledge of adult learning principles in a pharmaceutical production environment, Researches and develops new innovative technologies that enhance the design and delivery of training programs, Leadership development and program management: Much of your role will be to work with leaders and managers to develop and deliver comprehensive leadership and people manager programs. 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